A couple of years back, Bank of America was looking to replace the queue panel system that they used in their branches. Their existing system was wrought with problems; it required too much work to install, they had issues with the bases coming loose and they did not like how literature was installed into the frames.
So, in looking to replace their old system, Bank of America reached out to Visiontron. The project brief:
• Simple installation.
• Reliable and sturdy post and base construction.
• Frames with easy access to change literature.
• Posts in a satin finish.
Our first quote was for our best in class RETRACTA-BELT® satin finish posts with standard black caps and clips, and Designer-Series Q-PANEL® systems, which is designed with a unique hinged top, making it very easy to change frame inserts.
Bank of America liked the solution but requested that our black post caps and clips matched the post and frame finish color. Challenge accepted!
Off to a rocky start, the corners of the Designer-Series Q-PANEL frame did not match the finish of the side of the panels. The post didn’t match the caps, and the clips didn’t match the post. All of this ‘matching’ was essential for us to secure the project.
Over many weeks, the engineering and production teams worked with our go-to vendors sampling finishes to offer matching components that would meet Bank of America’s specifications. By modifying the Designer-Series Q-PANEL frame to remove corners that were too difficult to match due to the different material, they came up with the look that Bank of America wanted. We have been successfully supplying custom Q-PANEL solutions to Bank of America since 2017. Over 1000 branches to date and many more to come!
Visiontron Corp. is a green manufacturer of crowd control products for 50+ years. Their products include RETRACTA-BELT® crowd control stanchions, traditional Q-PANEL® queuing systems and related signage and accessories for public guidance. Visiontron has built its reputation on two important factors: quality and customer service. They listen to their customers’ wants and needs and act upon them. Visiontron’s complete manufacturing facility and decades of experience within the airline industry allow them to value-engineer and offer complete solutions to any issue that may arise.
For more information on Visiontron crowd control products contact, Visiontron Corp. at 631-582-8600.