Cool Project Review:
Refurbishing JFK Airport Terminal 5's Queue Systems for Maintenance and Enhanced Functionality
JetBlue’s Terminal 5 at JFK Airport, a major hub for international and domestic travel, required updates to its queue systems to maintain reliability and visual appeal. Visiontron prioritized cost-effective maintenance and repairs over complete replacements, helping to lower costs while preserving high operational standards. We offer replacement parts for all Visiontron products, ensuring consistent performance for years to come.
The Approach
Our goal was to maintain the queues’ functionality while revitalizing their look and operation. The refurbishment process included:
- Comprehensive System Evaluation: Each component was inspected for functionality and safety. Retractable belts were tested for smooth retraction and wear, while posts and panels were assessed for stability and any physical damage.
- Targeted Repairs and Replacements: Faulty parts were replaced on-site to ensure continued operation, allowing the queue system to function without interruptions.
- Queue Optimization: The TSA PreCheck area was redesigned to enhance passenger throughput, providing a more efficient experience for travelers and staff.
FUN FACT: Terminal 5 integrates the historic TWA Flight Center, originally designed by renowned architect Eero Saarinen in 1962. Its iconic mid-century architecture has been carefully preserved, serving as a lasting tribute to the golden era of air travel.
The Equipment
- 300 Series Dual Line RETRACTA-BELT Stanchions: Premium retractable belt systems with ADA compliance, featuring a satin finish.
- 320 Series Extra Long Retractable Belt Stanchions: Premium retractable belt systems with extra long 15’ belts, featuring a satin finish.
- Magnetic Base Systems: All queue items utilized our patented magnetic base system allowing for easy adjustments and a reduced footprint compared to standard stanchions.
- Heavy Duty Q-Panels Post & Panel HD Series: Sturdy panels designed for effective barrier control and privacy, with a satin finish and frosted panels.
The Outcome
The updated queue layout significantly improved flow in the TSA PreCheck area, reducing congestion and bottlenecks. The refreshed components provided a visually appealing environment, while the operational efficiency now matches a “like-new” standard. Passengers and staff benefit from a smoother, more reliable queue experience.
Need help updating your queue layout or maintaining equipment – our team can help. Contact a People Guidance Pro today.
Visiontron’s Role
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We Consulted.
We worked closely with the team at JFK JetBlue to make sure all of their needs and goals were met.
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We Designed.
To fulfill their specific needs we did an overhaul to their existing queue layout for a more efficient and easy flow.
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We Built.
All products for the refurb and repair project were rebuilt and revitalized using Visiontron's premium hardware and accessories.
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We Installed.
Our in-house installation team installed new parts and equipment wherever needed to our very strict high quality standards.
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