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PRODUCT FEATURES

Why Choose the 390 Series?

The RETRACTA-BELT® 390 Series combines proven premium engineering with a slimmer 2” post for a clean, contemporary appearance. Its 10’ belt, universal belt end, built-in sign attachment, and visually compatible profile make it an excellent choice for new queues or upgrades to existing Tensabarrier 890 installations.

RETRACTA-BELT® Technology

Premium Engineering in a Slimmer Profile

Every RETRACTA-BELT® cassette is engineered for smooth operation, long service life, and easy field serviceability. The 390 Series delivers that proven performance in a slimmer post with a 10’ belt, universal belt end, and controlled E-Z Back® retraction. Unlike conventional retractable belt systems, E-Z Back® slows belt retraction to help reduce whip-back injuries and accidental impacts. Standard on every premium RETRACTA-BELT® cassette.

  • Universal Belt End
  • Individual components for cost-effective repairs
  • Replacement parts available
Premium Engineering in a Slimmer Profile feature for inside
EVERstraight® Technology

A Slimmer Post. A Cleaner Queue.

The 390 Series pairs a slim 2” post with a heavy 18 lb sloped cast iron base to create a clean, professional queue. Its streamlined proportions complement modern interiors without sacrificing the durability required for daily public use.

  • Cleaner queue appearance
  • Improved alignment
  • Exclusive technology
Everstraight Base Connection
MADE IN USA

Built Here. Supported Here.

For more than 60 years, Visiontron has engineered and manufactured premium crowd control solutions in our New York facility. Keeping design, engineering, and manufacturing under one roof allows us to maintain exceptional quality, shorten lead times, provide replacement parts, and deliver custom solutions that overseas manufacturers simply can’t match. Highlights:

  • Engineered & Manufactured in the USA
  • Faster production and lead times
  • Custom engineering and manufacturing
  • Consistent quality from design through production
Built Here. Supported Here. feature for usa
Premium Materials

Built for Demanding Environments

The RETRACTA-BELT® 390 Series is built with high-impact components selected to withstand years of daily use in airports, venues, hospitality settings, and other high-traffic environments. Its slim appearance is backed by the same attention to durability, serviceability, and quality control found throughout the premium RETRACTA-BELT® line.

  • High-impact polycarbonate components provide long-lasting durability.
  • Manufactured in-house from raw materials through final assembly for complete quality control.
  • Field-proven in high-traffic facilities around the world for more than 25 years.
  • Available in Polished Chrome or Smooth Black to complement modern facilities.
Built for Demanding Environments feature for tough
LONG-TERM CONFIDENCE

Backed by an Industry-Leading 10 Year Warranty

The RETRACTA-BELT® 390 Series is backed by Visiontron’s industry-leading 10 Year Manufacturer’s Warranty because it is built to exacting premium standards. Our warranty covers defects in materials and workmanship, reflecting our confidence in the quality of every product we manufacture. Replacement parts and field-serviceable components also help maximize product life and long-term value.

  • Industry-leading 10 year warranty
  • Replacement parts available to extend product life
  • Field-serviceable cassette components
10 Year Warranty
STANDARD FINISH & BELT OPTIONS

Finishes & Belt Options for the 390 Series

Choose from the available standard options for this product.

Polished Aluminum finish swatch

Polished Aluminum

PA/PAPCStock
Smooth Black Over Steel finish swatch

Smooth Black Over Steel

SBStock
Black belt swatch

Black

BKStandard
Black/White Stripe belt swatch

Black/White Stripe

BWStandard
Blue belt swatch

Blue

BLStandard
Brown belt swatch

Brown

BNStandard
Dark Blue belt swatch

Dark Blue

DBStandard
Dark Green belt swatch

Dark Green

DGStandard
Fluorescent Orange belt swatch

Fluorescent Orange

FOStandard
Fluorescent Yellow belt swatch

Fluorescent Yellow

FYStandard
Gray belt swatch

Gray

GRStandard
Green belt swatch

Green

GNStandard
Light Blue belt swatch

Light Blue

LBStandard
Maroon belt swatch

Maroon

MNStandard
Orange belt swatch

Orange

ORStandard
Purple belt swatch

Purple

PLStandard
Red belt swatch

Red

RDStandard
White belt swatch

White

WHStandard
Yellow belt swatch

Yellow

YWStandard
Authorized Access Only belt swatch

Authorized Access Only

AAOSpecialty
Black/Yellow Diagonal belt swatch

Black/Yellow Diagonal

BYDSpecialty
Caution—Do Not Enter belt swatch

Caution—Do Not Enter

CAUSpecialty
Danger—Keep Out belt swatch

Danger—Keep Out

DKOSpecialty
Magenta/Yellow Diagonal belt swatch

Magenta/Yellow Diagonal

MYDSpecialty
No Entry belt swatch

No Entry

NESpecialty
Red/White Diagonal belt swatch

Red/White Diagonal

RWDSpecialty
This Lane Closed belt swatch

This Lane Closed

TLCSpecialty
Custom Silk Screen Printing belt swatch

Custom Silk Screen Printing

SUB-SSCustom
Custom Dye Sublimation Printing belt swatch

Custom Dye Sublimation Printing

SUB-DSCustom
Use the configurator to preview selections on the complete product.
PRODUCT OPTIONS

Choose Your Installation Style

PORTABLE BASE

Premium Cast Iron Sloped Base

Premium all-purpose performance

A durable, premium base for high-traffic spaces and changing queue layouts. An 18 lb cast-iron sloped base built around EVERstraight® self-straightening technology. 12 lb for PRIME HD Series. The broadest upgrade path: 30 lb heavy baseweight, Weather-Protect coating and concealed RETRACTA-WHEEL.

  • 18 lb standard cast-iron base
  • Optional 30 lb heavy baseweight
  • EVERstraight® alignment technology
  • Optional Weather-Protect coating
  • Optional concealed RETRACTA-WHEEL
Premium Cast Iron Sloped Base option

Premium sloped base construction & upgrades

Premium sloped base construction and upgrade callouts

Comes standard with premium features and some pretty sweet upgrade options.

RETRACTA-WHEEL A Moving Upgrade

RETRACTA-WHEEL operation

Exclusive hidden wheel design is our stanchion's super power.

The Difference is in the details

Difference in the details

Technical details make the difference.

Posts Stay Straight for the Life of the Stanchion

EVERstraight<sup>®</sup> Technology

Innovative, self-straightening technology keeps posts upright and prevents leaning.

CONFIGURATION

Build Your Ideal 390 Series

Choose your post finish, base style, and belt options to create a 390 Series configuration suited to your facility.

1
Post Finish
Post Finish configuration step
2
Base Style
Base Style configuration step
3
Belt Options
Belt Options configuration step
Finished ProductConfigured 390 Series
TECHNICAL RESOURCES

Specifications, Drawings & Downloads

Access product specifications, technical documents, and planning resources for the 390 Series.

Product Specifications
Specification
Details
Model Numbers
390PC (Polished Chrome) / 391SB (Smooth Black)
Post Material
Steel or Aluminum
Belt Length
10' (3.05 m)
Head Diameter
2.5"
Post Diameter
2"
Standard Footprint
14" with Sloped Cast Iron Base
Standard Weight
24 lbs with Sloped Cast Iron Base
Height
39"
Belt Width
2"
Warranty
10-Year Limited Warranty
Base Styles
Sloped Cast Iron, MAGNETIC, MINI-SOCKET®, Removable, Fixed
Available Finishes
Polished Chrome or Smooth Black
Belt Options
25 stock belt colors plus custom silk-screen and dye-sublimated printed belts
Replacement Parts
Available Here
Downloads & Resources
EXPAND YOUR SYSTEM

Parts, Accessories, & Alternatives

Add compatible signage, custom branding, and replacement components to extend the functionality and service life of your Thin Line queue system.

Want to talk with the People Guidance Pros?

Whether you need product guidance, support, or help identifying the right solution, our team is ready to help.

Talk to a People Guidance Pro
390 Series QUESTIONS

Frequently Asked Questions

What makes the 390 Series different from a standard retractable belt stanchion?⌄

The 390 Series uses a slimmer 2” post with a 2.5” head for a clean, modern appearance while retaining premium RETRACTA-BELT® durability, controlled belt retraction, and serviceable components.

How long is the belt?⌄

The 390 Series includes a 10’ retractable belt. Choose from 25 stock belt colors or add custom logos, branding, safety messages, or directional information with silk-screen or full-color dye-sublimation printing.

Is the 390 Series compatible with existing stanchions?⌄

Its universal belt end integrates with most other manufacturers’ receiving ends, and the Thin Line profile is visually compatible with Tensabarrier 890 stanchions.

What post finishes are available?⌄

The 390 Series is available in Polished Chrome or Smooth Black.

What base styles are available for the 390 Series?⌄

The 390 Series is available with a portable Sloped Cast Iron Base or MAGNETIC, MINI-SOCKET®, Removable, and Fixed mounting options. RECYCLED-RUBBER bases are not compatible with the 390 Series.

Can signage be added?⌄

Yes. A built-in sign attachment makes it easy to add compatible sign frames without a costly adapter occupying a belt receiving end.

Are replacement parts available?⌄

Yes. Replacement belts, cassettes, and individual components are available to help extend product life and reduce long-term ownership costs. Use the RETRACTA-BELT® Replacement Parts Finder to identify the appropriate component.

What warranty is included with the 390 Series?⌄

Every RETRACTA-BELT® 390 Series stanchion is backed by Visiontron’s industry-leading 10-Year Warranty.

Still have questions? Explore answers across Visiontron products, ordering, customization, and support.

Search all Visiontron FAQs

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