Using a retractable belt queue system is better for your business
As a business owner or manager, creating a welcoming environment for customers is essential to success. One key aspect of a successful business is crowd control. A retractable belt queue system with stanchions and barriers is an effective solution for crowd control and provides many benefits over customer-controlled lines. Learn why a queue system is better for your business.
Visiontron’s Custom Q-Panel Post and Panel System Serves Delta One’s Elite LAX Clientele
Booking a Delta One flight comes with a ton of perks and that’s why the airline required an exclusive check-in experience from day one when unveiling their brand new Terminal 3 at Los Angeles International Airport (LAX). Delta Airlines partnered with Visiontron to create a temporary Delta One Check-in Lounge using our Custom Post and Panel Barrier while the permanent dedicated lounge is underway. The exclusive Delta One clientele, many of whom are celebrities, can now enjoy a private and exclusive check-in experience worthy of the Delta One name.
COVID BARRIERS: Protection for the people who protect the people.
This past year has been difficult, to say the least. It certainly changed the way everyone behaves in public. The term ‘new normal’ has been thrown around ad nauseam with a degree of fear and anxiety, but there is something to be said for ‘new normal’ behaviors that just might be here to stay.
Amidst the Covid-19 crisis, as a manufacturer of crowd control products, we were presented with opportunities to customize our standard product offerings for a variety of our customers to create different germ barriers specific to their needs.
Right up there with proper hand washing, placing a clear barrier between personnel who interact with the public on a daily basis, like security officials at the airport, should be something we automatically do moving forward.
Minding the gap between train cars isn’t always easy for people with visual impairments.
If an environment is not suited with the proper audio guidance or clear visual safety warnings, it can be an unnecessarily dangerous journey.
Just one of the many safety concerns is the open space between train cars when they are at a station stop with level-boarding platforms. The gap between the train cars can easily be confused for a doorway, creating a perilous opportunity for a passenger to fall between the cars and onto the track bed.
After several incidences of people falling between train cars onto the track bed, the Federal Transit Authority (FTA) posted new regulations effective Nov. 4, 2015 in compliance with the Americans with Disabilities Act (ADA) of 1992
Queues are Safer Now, Thanks to Trusty Magnets for Emergency Stanchions
Every building has plans for emergency evacuations that take multiple codes into account, including both the actual exits and a clear path to reach them from any occupied space. International Fire Code states, “Each secured physical barrier shall automatically retract or swing to an unobstructed open position in the direction of egress…”(1) Panic can ensue when those paths are blocked, resulting in a loss of control, putting everyone’s safety in jeopardy.
To put it simply, emergency stanchions with belts or ropes can inhibit your patrons from safely reaching exits in the event of emergencies. They can also block first responders from quickly reaching someone in need of help.
Because of this, international and state level fire codes have adopted quick egress policies from queues in the event of any emergency. So, you need a solution that not only guides crowds around your facility, but also allows them to bypass those defined queues when required.
Visiontron’s Guide to Guards
Keeping customers and employees separated will create a safe experience for all. Sneeze Guards come in many styles and materials to accommodate any budget and application. Here are some examples.
Designing the “New Counter Experience”
The new counter experience is all about feeling safe. Customers and staff want to know that there are procedures and equipment in place to protect and separate. Emphasize this message throughout the entire customer journey.
Messaging and equipment are just as important once the transaction is completed. Limit cross-traffic interactions with one-way flows and provide additional sanitizer dispensers near the exit.
Designing the “New Queue”
The new normal is dictating changes in how we interact and go about doing business while keeping employees and customers healthy.
Crowd Control for the “New Normal”
For over 50 years, we’ve been manufacturing products that guide people to ensure a safe, organized journey. See how many of our new and existing products help as the world focuses on a more distanced, guarded and safer path ahead.
Visiontron Creates a Magnetically Appealing Product that Satisfies International Fire Code
The architect assigned to redesign the Hoover Dam Visitors Center requested a quote for an elegant, sturdy queue solution. We quoted our Premium ADA-compliant Dual Line RETRACTA-BELT® posts with our patented MINI-SOCKET® base mount, which has the smallest possible footprint and looks really sleek.
Hoover Dam had concerns that the belts would not easily open to provide safe exiting from the queue in the event of an emergency, so our expert engineers went to work on designing a magnetic Breakaway Belt compatible with our RETRACTA-BELT products. They had built and destroyed, rebuilt and then destroyed less, multiple samples until they finally had a reliable solution that provided uninhibited egress from a line. Satisfying the architect, the Fire Marshal and Hoover Dam, the order for custom stanchions with Breakaway Belts was placed.
Visiontron Helps United Airlines Board Better
Dependability. Reliability. Responsiveness.
Multinational corporations like United Airlines demand these attributes from their business partners. And they received exactly that from Visiontron.
United was undertaking a years-long initiative called Better Boarding. The goal was to help its customers and gate agents navigate the boarding process more quickly and comfortably. Although it may seem simple, the subtle complexities of the boarding process have vexed travelers and airlines for decades. United wanted to finally get the boarding process right, and was spending millions of dollars to do so.
JetBlue Terminal 5 at JFK Airport
Visiontron Corp. is a green manufacturer of crowd control products for over 40 years. Their products include RETRACTA-BELT® crowd control stanchions, traditional Q-PANEL® queuing systems and related signage and accessories for public guidance. Visiontron has built its reputation on two important factors: quality and customer service. They listen to their customers’ wants and needs and act upon them. Visiontron’s complete manufacturing facility and decades of experience within the airline industry allow them to value-engineer and offer complete solutions to any issue that may arise.
