ADA Compliance for Queues: The Importance of Spacing, Layout and Design

Queues, or lines, are a part of our daily lives. From waiting for our morning coffee to entering a concert venue, queues are a common occurrence for us in various settings. But, for individuals with disabilities, navigating through queues can often be challenging. This is why it is crucial for businesses and organizations to ensure that their queues are ADA compliant, with proper spacing, layout and structure to accommodate those with disabilities.

Get the Most Out of Your Queue Lines: Tips & Tricks for Happier Customers

A well planned and maintained queue can be the difference between satisfied guests and those who leave with a feeling of dissatisfaction. Below is a selection of “tricks-of-the-trade” we have compiled for you to help you create better queue lines.
The first step to setting up a queue is to plan for your approximate queue size. This is calculated by estimating the space between people depending on your application. Sizing the queues space to your expected volume is crucial for smooth, organized and stress-free queuing and allows you to calculate max capacity at peak times.

Visiontron’s Custom Walk Under Signs Provides LiveNation With Attention Grabbing Signage.

Live nation Highway signs, Sign and entranceway visible from a distance

Custom Walk Under Signs create an easily viewable entranceway from a distance.

Being at a concert or show can be an exciting yet overwhelming experience. It’s easy to get lost or not know your way around. With so much going on and large crowds at every turn, you can get turned around and find yourself wondering where to go. Our Custom Walk Under Signs are not only viewable from large distances, making it easier for patrons to know where to go, but they also reenforce the company’s brand to all who see it.

Designing the “New Counter Experience”

The new counter experience is all about feeling safe. Customers and staff want to know that there are procedures and equipment in place to protect and separate. Emphasize this message throughout the entire customer journey.
Messaging and equipment are just as important once the transaction is completed. Limit cross-traffic interactions with one-way flows and provide additional sanitizer dispensers near the exit.

Designing the “New Queue”

The new normal is dictating changes in how we interact and go about doing business while keeping employees and customers healthy.

Crowd Control for the “New Normal”

For over 50 years, we’ve been manufacturing products that guide people to ensure a safe, organized journey. See how many of our new and existing products help as the world focuses on a more distanced, guarded and safer path ahead.

Visiontron Takes Customization to the Next Level for Bank of America

A couple of years back, Bank of America was looking to replace the queue panel system that they used in their branches. Their existing system was wrought with problems; it required too much work to install, they had issues with the bases coming loose and they did not like how literature was installed into the frames.

So, in looking to replace their old system, Bank of America reached out to Visiontron. The project brief:
• Simple installation.
• Reliable and sturdy post and base construction.
• Frames with easy access to change literature.
• Posts in a satin finish.

Our first quote was for our best in class RETRACTA-BELT® satin finish posts with standard black caps and clips, and Designer-Series Q-PANEL® systems, which is designed with a unique hinged top, making it very easy to change frame inserts.

JetBlue Terminal 5 at JFK Airport

Visiontron Corp. is a green manufacturer of crowd control products for over 40 years. Their products include RETRACTA-BELT® crowd control stanchions, traditional Q-PANEL® queuing systems and related signage and accessories for public guidance. Visiontron has built its reputation on two important factors: quality and customer service. They listen to their customers’ wants and needs and act upon them. Visiontron’s complete manufacturing facility and decades of experience within the airline industry allow them to value-engineer and offer complete solutions to any issue that may arise.

Jacksonville Jaguars EverBank Field: Crowd Control Solutions for Outdoor Concessions

Visiontron Corp. is a green manufacturer of crowd control products for over 40 years. Their products include RETRACTA-BELT® crowd control stanchions, traditional Q-PANEL® queuing systems and related signage and accessories for public guidance. Visiontron has built its reputation on two important factors: quality and customer service. They listen to their customers’ wants and needs and act upon them. Visiontron’s complete manufacturing facility and decades of experience within the airline industry allow them to value-engineer and offer complete solutions to any issue that may arise.

Crowd Control Posts and Accessories at Resorts World Casino in Queens, NY

Visiontron Corp. is a green manufacturer of crowd control products for over 40 years. Their products include RETRACTA-BELT® crowd control stanchions, traditional Q-PANEL® queuing systems and related signage and accessories for public guidance. Visiontron has built its reputation on two important factors: quality and customer service. They listen to their customers’ wants and needs and act upon them. Visiontron’s complete manufacturing facility and decades of experience within the airline industry allow them to value-engineer and offer complete solutions to any issue that may arise.

JetBlue Terminal 5 Customs and Border Area at JFK Airport in New York City – T5i

JetBlue unveiled T5i, their new international arrivals facility in JFK Airport, in November 2014. This state of the art $200 million project features a customs and border patrol area designed to process up to 1,400 travelers per hour. To outfit their queue lines, JetBlue selected Visiontron’s MINI-SOCKET® Mounted RETRACTA-BELT® Stanchions, MINI-SOCKET Mounted Q-PANEL® Systems, and RETRACTA-BELT Wall Mounts. Our exclusive and unique products provide a functional, attractive, and flexible queuing solution to accommodate arriving passengers.

MINI-SOCKET Mounted RETRACTA-BELT stanchions and Q-PANEL Systems are ideal for airports because they feature a ‘no-base’ design, which tightens up the queue line space, eliminates the tripping hazard from standard bases, and provides a clean-looking appearance. The permanent socket ensures that queues are set up in the same place and layout each time, and prevents the stanchions from shifting or ‘walking’ throughout the day.

Visiontron Introduces VERSA-STAND — A New Line of Sign Stands for Airports, Stadiums, Casinos, Banks, Restaurants and Hotels

Visiontron Corp. is proud to launch the VERSA-STAND line, three sign stand styles each with easily changeable graphics and a variety of finishes and options to meet a wide range of signage requirements.

“This American-made product line is unique because of its many models and customizations,” says Joseph N. Torsiello Jr., President of Visiontron Corp. “We expect the VERSA-STAND to become the ‘go-to’ product line for places that need a prominent sign display but with changeable messages.”