Queues are Safer Now, Thanks to Trusty Magnets

Designing efficient crowd control queues for many applications can be a challenge. You need to consider space requirements, people flow, wait times, budget and so many other factors. The end goal is to provide your valued patrons an understanding of where to go and what to expect, providing an optimal brand experience. But beyond efficiency and guidance, you also need to ensure that everyone is safe.

Planning for safe, quick evacuation in the event of an emergency is critical.

Every building has plans for emergency evacuations that take multiple codes into account, including both the actual exits and a clear path to reach them from any occupied space. International Fire Code states, “Each secured physical barrier shall automatically retract or swing to an unobstructed open position in the direction of egress…”(1) Panic can ensue when those paths are blocked, resulting in a loss of control, putting everyone’s safety in jeopardy.

To put it simply, queue stanchions with belts or ropes can inhibit your patrons from safely reaching exits in the event of emergencies. They can also block first responders from quickly reaching someone in need of help.

Because of this, international and state level fire codes have adopted quick egress policies from queues in the event of any emergency. So, you need a solution that not only guides crowds around your facility, but also allows them to bypass those defined queues when required.

Visiontron creates a magnetically appealing solution.

The answer turns out to be very simple: magnets. The solution needed to meet two basic requirements:

  1. Securely attach the retractable belt or rope to the stanchion when in use.
  2. Easily break away in emergencies.

Along with the consultation of a Fire Marshal, our engineers went to work designing and testing multiple samples until they came up with a reliable solution. Ensuring that the solution provided uninhibited egress from a queue, Magnetic Breakaway products were born.

Retractable belt stanchion solution:

RETRACTA-BELT® Magnetic Belt Ends create strong connections between the belt and a mounted post, preventing accidental removal from fidgety patrons. However, they easily disengage as a person walks through with any force from the side. The belt then immediately and safely retracts into the post to avoid becoming a tripping hazard. You can upgrade your existing solution without the need to purchase new stanchions. Contact a People Guidance Pro for details.

Classic Post+Rope stanchion solution:

Our Classic Post+Rope stanchions, and any competitor’s products, can be fitted with Magnetic Breakaways. In the event of an emergency, that connection will break under similar force to prevent panic and allow clear access to egress points. The Magnetic Breakaways for ropes are available in three finishes to match existing rope ends and wall connectors. Upgrades to your Post+Rope stanchions are simple. The Magnetic Breakaway is an additional part that joins two ropes at the center, attaching easily to existing snap ends, to provide a panic break solution for doorways and other egress points.

With Hoover Dam, this attraction is undeniable.

The architect assigned to redesign the Hoover Dam Visitors Center requested a quote for an elegant, sturdy line management solution. While the team was impressed with our patented, secure MINI-SOCKET® base mounts that have the smallest possible footprint for a ‘floating posts’ look, there were still concerns about the safety of visitors. They worried that standard belts would not easily provide safe exiting from the queue in event of an emergency.

Our RETRACTA-BELT Magnetic Belt Ends proved to be the ideal solution that made the architect, management and inspecting Fire Marshal happy. Now the Hoover Dam Visitors Center has an efficient queuing solution that not only looks elegant and functions well but will keep their patrons safe in event of an emergency.

1) 2018 International Fire Code; Chapter 10 Means of Egress; Section 1010.3.2 Security Access Turnstiles; Paragraph 5.

DOWNLOAD THIS ARTICLE


Visiontron — The People Guidance Pros

We at Visiontron believe it’s our job to enhance each and every person’s experience. From small retail stores to the world’s busiest airports, our products and solutions are there to help people get the most from their time with you.

Need help selecting the best products for your location? Get in touch with a People Guidance Pro today at 631-582-8600. We’ve been in the industry for 50+ years and we love to help! Tell us about your current situation. Let’s see if we can solve your challenges together.

Designing the “New Queue”

The new normal is dictating changes in how we interact and go about doing business while keeping employees and customers healthy. Here are some tips to update or create a more guarded and distanced queue.

This System Works for New Queues of All Shapes and Sizes

These are just some sample floor plan configurations. Contact a People Guidance Pro at 631-582-8600 or Sales@Visiontron.com to discuss options that fit your application. You can learn more about these and other products at Visiontron.com.

DOWNLOAD THIS GUIDE

We’re here to help in any way we can. A People Guidance Pro is available to assist you at (631) 582-8600 or Sales@Visiontron.com.

Visiontron Creates a Magnetically Appealing Product that Satisfies International Fire Code

DOWNLOAD THIS ARTICLE

The architect assigned to redesign the Hoover Dam Visitors Center requested a quote for an elegant, sturdy queue solution. We quoted our Premium ADA-compliant Dual Line RETRACTA-BELT® posts with our patented MINI-SOCKET® base mount, which has the smallest possible footprint and looks really sleek.

Hoover Dam had concerns that the belts would not easily open to provide safe exiting from the queue in the event of an emergency, so our expert engineers went to work on designing a magnetic Breakaway Belt compatible with our RETRACTA-BELT products. They had built and destroyed, rebuilt and then destroyed less, multiple samples until they
finally had a reliable solution that provided uninhibited egress from a line. Satisfying the architect, the Fire Marshal and Hoover Dam, the order for custom stanchions with Breakaway Belts was placed.

We’ve since added Breakaway Belts as an upgrade to our standard RETRACTA-BELT product line, which can work with several of our base options for a variety of installation and aesthetic requirements. To be compliant, customers can easily upgrade existing models to save the cost of replacing an entire stanchion.

Thanks to Hoover Dam, Fire Marshals everywhere will give customers using RETRACTA-BELT posts Breakaway Belts two thumbs up!

Crowd Control Products Featured: RETRACTA-BELT Posts & Accessories


Visiontron Corp. is a green manufacturer of crowd control products for 50+ years. Their products include RETRACTA-BELT® crowd control stanchions, traditional Q-PANEL® queuing systems and related signage and accessories for public guidance. Visiontron has built its reputation on two important factors: quality and customer service. They listen to their customers’ wants and needs and act upon them. Visiontron’s complete manufacturing facility and decades of experience within the airline industry allow them to value-engineer and offer complete solutions to any issue that may arise.

For more information on Visiontron crowd control products contact, Visiontron Corp. at 631-582-8600.

Visiontron Creates Custom Rolling Walls for MetLife Stadium

MetLife Stadium asked us to provide two solutions; one to replace folding partition walls in their service tunnel, and the other to provide semi-permanent walls to hide storage areas.

The stadium used partition walls to divide the service tunnel in half when the players were leaving or entering the locker room. The space is shared by their operations team and players, and is also utilized to provide guest access to certain parts of the stadium.

Our solution to replace the partition walls had to be:
• Easily deployable.
• Light-weight but sturdy.
• Tall enough so that guests could not see over them.
• The gap between the panels had to be as minimal as possible so that guests could not see players and staff through them.

Our solution was to design and manufacture a Rolling Wall made from 12’ wide x 6’ tall panels built on lockable wheels. Each panel could be connected to the next or used as a stand-alone section. The construction ensured it would not flex as it was moved, allowing multiple panels to be moved at the same time.

For the storage areas we utilized our 6’ tall Privacy Panels, providing an elegant but sturdy solution that enabled an area to be ‘cleaned up’ but still be functional.

Each of these solutions can be customized depending on the size and finishes needed. For example, you may require a smaller 6’ wide x 4’ tall Rolling Wall and want it to have branded panel inserts. Having both our design and manufacturing teams in-house make just about any customization possible.

Crowd Control Products Featured: Q-PANELs,   Custom Products


Visiontron Corp. is a green manufacturer of crowd control products for 50+ years. Their products include RETRACTA-BELT® crowd control stanchions, traditional Q-PANEL® queuing systems and related signage and accessories for public guidance. Visiontron has built its reputation on two important factors: quality and customer service. They listen to their customers’ wants and needs and act upon them. Visiontron’s complete manufacturing facility and decades of experience within the airline industry allow them to value-engineer and offer complete solutions to any issue that may arise.

For more information on Visiontron crowd control products contact, Visiontron Corp. at 631-582-8600.

Visiontron Takes Customization to the Next Level for Bank of America

A couple of years back, Bank of America was looking to replace the queue panel system that they used in their branches. Their existing system was wrought with problems; it required too much work to install, they had issues with the bases coming loose and they did not like how literature was installed into the frames.

So, in looking to replace their old system, Bank of America reached out to Visiontron. The project brief:
• Simple installation.
• Reliable and sturdy post and base construction.
• Frames with easy access to change literature.
• Posts in a satin finish.

Our first quote was for our best in class RETRACTA-BELT® satin finish posts with standard black caps and clips, and Designer-Series Q-PANEL® systems, which is designed with a unique hinged top, making it very easy to change frame inserts.

Bank of America liked the solution but requested that our black post caps and clips matched the post and frame finish color. Challenge accepted!

Off to a rocky start, the corners of the Designer-Series Q-PANEL frame did not match the finish of the side of the panels. The post didn’t match the caps, and the clips didn’t match the post. All of this ‘matching’ was essential for us to secure the project.

Over many weeks, the engineering and production teams worked with our go-to vendors sampling finishes to offer matching components that would meet Bank of America’s specifications. By modifying the Designer-Series Q-PANEL frame to remove corners that were too difficult to match due to the different material, they came up with the look that Bank of America wanted. We have been successfully supplying custom Q-PANEL solutions to Bank of America since 2017. Over 1000 branches to date and many more to come!

Crowd Control Products Featured: Q-PANELs,   Custom Products


Visiontron Corp. is a green manufacturer of crowd control products for 50+ years. Their products include RETRACTA-BELT® crowd control stanchions, traditional Q-PANEL® queuing systems and related signage and accessories for public guidance. Visiontron has built its reputation on two important factors: quality and customer service. They listen to their customers’ wants and needs and act upon them. Visiontron’s complete manufacturing facility and decades of experience within the airline industry allow them to value-engineer and offer complete solutions to any issue that may arise.

For more information on Visiontron crowd control products contact, Visiontron Corp. at 631-582-8600.